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Management workflow

Dry eye is the most common thing you’ll see this week.

And most of it is yours to manage. OptoGuide™ structures triage and management so the plan is in front of you — foundations first, with clear cues for when to escalate.

Structured for Australian optometry practice. Source-cited clinical reference; not individually clinician-reviewed.

Red flags: assess urgently before anything else

Most dry eye is optometrist-managed; these features support escalation rather than continued surface management. Focal, dense corneal staining is not the inferior punctate pattern of dry eye — reassess before treating it as surface disease.

  • Severe constant pain or photophobia.
  • Vision loss that does not clear on blinking.
  • Corneal ulceration, thinning, or an infiltrate.
  • Reduced corneal sensation with a non-healing epithelial defect — raises concern for neurotrophic keratopathy.
  • Severe aqueous-deficient disease, particularly with dry mouth or fatigue — supports screening for Sjögren’s.

One connected workflow, not separate lookups

Recognition, management, prescribing, and referral usually live in different tools. In OptoGuide™ they are one path, and each step hands off to the next so the decision keeps moving.

  1. Step 1

    Triage the presentation and findings

    Start from the presenting complaint, then the findings — here a dry-eye pattern: symptoms worse late in the day, a reduced tear break-up time, and fluctuating blur that clears on blinking.

    • Capture the features that change management, not just the symptom.
    • Look for the meibomian-gland component alongside aqueous deficiency — evaporative disease is the most common subtype.
    • A watery eye can still be dry eye: paradoxical reflex tearing is easy to misread.
    • Ask about medications that reduce tear secretion, and about screen use and contact lens wear.
    Dry eye findings screen in OptoGuide
  2. Step 2

    Open the management workflow

    The findings surface a deterministic dry eye / MGD pattern. Open the condition for recognition, management, escalation, and review in one view — an optometrist-led first-line plan.

    • Set expectations for a chronic condition and build the foundation plan.
    • Address the MGD component where present — lubricants alone will not control evaporative disease if gland dysfunction is the driver.
    • Prefer preservative-free lubricants where drops are used frequently, and treat co-existing surface disease together.
    Open the dry eye workflow
    Dry eye disease workflow with first-line management and review
  3. Step 3

    Know when to escalate

    The workflow keeps the escalation cues visible so a chronic, manageable condition still has a defined path out when it changes. The clinician reviews and follows up.

    • Escalate for severe pain, unremitting photophobia, or vision loss that does not clear on blinking.
    • Escalate if corneal integrity is compromised, or if reduced corneal sensation accompanies a non-healing epithelial defect.
    • Consider Sjögren’s in severe aqueous-deficient disease and route the systemic work-up accordingly.

Clinical basis

This guidance reflects standard optometric clinical reasoning based on:

  • Australian optometry clinical practice patterns
  • Australian medicines regulation and PBS prescribing context
  • Common ophthalmology referral standards
  • Evidence-based clinical training and practice
View full clinical basis

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